Markout · FAQ

Frequently asked questions

Short answers to the questions brokers ask most. If something isn't here, email [email protected] — we answer same business day.

001 · The basics
What does Markout actually do?

Markout watches the Crexi and LoopNet listings you care about and tells you the moment anything changes — a price drop, a status flip to "under contract," a listing that quietly went off-market, broker re-assignments. It runs entirely in your browser. Each morning you get an email recap of every change on every listing you're tracking.

Why isn't this just a Crexi feature?

Crexi and LoopNet are built to show you new listings. They are not built to tell you what changed on listings you already watch. Markout fills that gap.

Is it really free?

Yes — free during public beta. If we introduce paid plans later, we'll give you advance notice and you'll always have the option to stop using Markout instead of accepting a charge.

Does it work on LoopNet too?

Yes. Same engine, same morning report. Markout watches both platforms; if a property is listed on both, you'll see both snapshots in the listing's history.

002 · How it works
Do I have to give you my Crexi login?

No. Markout never logs in for you. It only sees pages you have personally opened in your own browser, the same way any extension does. We have no way to access Crexi or LoopNet without your session.

How does it know which listings to track?

Every Crexi or LoopNet listing you open gets fingerprinted in the background automatically. You can also paste a search URL on the setup page — Markout will walk the entire result list and start tracking every listing on it in one move.

How often does Markout check?

Every two hours while you're on your machine, plus the moment you open your laptop, switch back to Chrome, or click over to a Crexi tab. Most changes are caught within an hour of the broker publishing them.

What's the morning report?

A single email each morning summarizing every change on every tracked listing in the last 24 hours — price drops, status changes, listings that went off-market. One email per day, no notification fatigue, and on days when nothing changed you get a one-line "no changes today" heartbeat so you know Markout is still working.

003 · Privacy & data
What data does Markout collect?

The structured fields of Crexi and LoopNet listing pages you open — address, price, status, sqft, broker, etc. — plus which Markout features you used. We never collect your Crexi or LoopNet password, never read any other website, never sell your data, and never share it with advertisers. Full detail: privacy policy.

Where does the data live?

Cloudflare D1 in the United States, tied to a random install ID — not your name, email, or IP. If you turn off cloud sync in Settings, everything stays in your browser only.

How do I delete my data?

Uninstall the extension, or email [email protected] from the address tied to your install. We remove every record keyed to that install within 30 days.

004 · Setup & troubleshooting
Why didn't I get a morning report?

Four common causes, in order: (1) you haven't completed the email setup in the welcome flow; (2) your laptop was closed overnight so the recheck never ran (v0.7.5 fixes most of this); (3) the email landed in spam — search "Markout"; or (4) you genuinely had zero tracked-listing changes overnight, in which case we send a one-line "no changes today" instead.

Markout shows a "Sync stale" banner — what now?

Click "Sync now" in the banner. If it doesn't clear, you're either offline or our backend is having a moment. Reach out and we'll check.

I see "Listing went off market" but it's actually still active.

Markout only declares a listing off-market after two consecutive failed re-checks, but Crexi occasionally rewrites a URL or returns a transient error that fools us. The system self-audits: as soon as the listing snapshots successfully again, you'll get a "back on the market" event and the history record corrects itself.

Can I use Markout on more than one computer?

Yes. Each install gets its own ID; when you sign in with the same email on a second computer, both installs sync into one account so your tracked-listing pipeline shows up everywhere.

005 · The business side
Who builds Markout?

007 Technologies LLC, a small software studio focused on tools for commercial real estate brokers, manufacturer reps, and general contractors. We are not affiliated with Crexi, LoopNet, CoStar, or any brokerage firm.

Is there an enterprise version for my firm?

Yes — we're piloting a firm-wide tier with admin dashboards, team pipeline rollups, and SSO. Email [email protected] with subject line Enterprise and we'll set up a call.

How do I send feedback?

Click the Markout icon → Suggest at the bottom of the popup. It goes straight to Reed. We read everything.

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